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Public Group Chat

Public group chats allow vendors to communicate openly with a wider vendor community for general discussions, updates, and collaboration.

This feature helps improve engagement and information sharing across all vendors within the portal.

On This Page​

Why Public Group Chat Is Used​

Public group chat helps vendors to:

  • Communicate with multiple vendors in an open group
  • Share general updates or common information
  • Collaborate and discuss topics of shared interest
  • Improve visibility and engagement within the vendor community
  • Reduce repeated one-to-one conversations

Key Features​

  • Option to choose Public Group Chat while creating a group
  • Public groups are visible to all vendors in the portal
  • Vendors can join and participate in the conversation
  • Real-time messaging for quick communication
  • Easy group access from the vendor portal dashboard

Steps to Create and Use a Public Group Chat​

  1. Go to the Group Chat section from the dashboard.
  2. Click Create New Group.
  3. Select Public Group Chat as the group type.
  4. Enter a group name and basic details.
  5. Create the group — it becomes visible to all vendors.
  6. Vendors can join the group and start participating.
  7. Send and receive messages in the public group chat.